Refund & Payment Policy

This Refund & Payment Policy applies to all purchases made within the Knowledge Ecosystem platform (“Platform”).

1. One-Time Purchases

Unless otherwise required by applicable law:

• Life Access purchases are non-refundable.
• Creator Gateway purchases are non-refundable.
• Project container purchases are non-refundable.
• All one-time purchases are final once completed.

If a purchase was made in error, contact us within 7 days at the support contact provided in the application. We reserve the right to review requests on a case-by-case basis.

2. Subscriptions

Ecosystem subscriptions:

• May be canceled at any time.
• Remain active until the end of the current billing period.
• Do not provide refunds for partial billing periods.
• Canceling prevents future charges but does not retroactively refund previous payments.

3. Billing & Payment Processing

Payments are processed through approved financial providers.

By submitting payment information, you represent that:

• You are authorized to use the payment method.
• The information provided is accurate.
• You authorize recurring charges (if subscribing).

4. Chargebacks & Abuse

Improper chargebacks or fraudulent disputes may result in:

• Account suspension
• Loss of published content
• Permanent removal from the Platform